Rescue Squad


ON-SITE BUSINESS CLASS LASERJETS & PLOTTERS:

No Job too big or Small for our HP Certified printer technicians. Stop paying for expensive maintenance contracts and outrageous repairs. Call on us! We offer affordable On-site service by friendly, experienced, qualified technicians in a timely fashion and by appointment! No matter if just 1x Printer in 1x office or 1x Floor of Offices with Printers; We will get you back up and running! PLOTTERS Are our Specialty! 1st Hour & minimum fee is $150, $135 each additional hour + Parts & Tax. Contact us with your Name, Address, Model of Printer(s) and its symptoms and we will contact you. You may also Call (301)937-8440 MON-FRI 9:30-6:00pm. Note: Must be located in or around the DC Metropolitan Area.

COMPUTERS, LAPTOPS & PRINTERS:

You may drop off your ailing system at any one of our convenient Retail locations in Alexandria, Falls Church VA, Beltsville, Glen Burnie MD. TUES-FRI . Repairs and Service orders get processed in turn and should take no longer than 14days to turn around. In some situations our customers will discover that an abundance of other highly affordable and often better options to servicing the old, sit right on our shelves. If that were to occur in your situation; we will gladly waive the disposal fee of your old unit. There is a Minimum fee of $75 due at time of drop off. The Customer can deny further service upon hearing the findings and estimates of our technicians however this is a pre-paid service for Tech Time of diagnosis and is non-refundable. If the customer approves the service it is applied to the first hour of service. Each additional hour is $75p/hr. Plus Parts & Tax. If we find the unit to be completely unrecoverable we will waive the disposal fee as well as and offer you a $25 discount off any of our available merchandise at that time. On-Site service is available upon request and follows the same rates and protocol as our On-Site Printers.


*Mon-Fri 9:30-6:00pm.