ON-SITE BUSINESS CLASS LASERJETS & PLOTTERS
No job too big or small for our HP certified printer technicians. Stop paying for expensive maintenance contracts and outrageous repairs. Call on us! We offer affordable on-site service by friendly, experienced and qualified technicians in a timely fashion and by appointment! No matter if just a stand alone printer in your office or an entire floor of offices with printers, we will get you back up and running! Plotters are our specialty! First hour minimum fee is $150, $135 each additional hour + parts & tax. Contact us and provide your name, address, model of printer(s) and it's symptoms and we will contact you. You may also call (301)937-8440 MON-FRI 9:30-6:00pm. Note: Must be located in or around the DC Metropolitan Area.
COMPUTERS, LAPTOPS & PRINTERS:
You may drop off your ailing system at any one of our convenient retail locations in Alexandria, Waldorf, Manassas, Dundalk, Gaithersburg, Beltsville, Glen Burnie MD. Open Tues-Fri . Repairs and Service orders get processed in turn and generally have a less than 14 day turnaround. In some situations, our customers will discover that we can offer a more affordable option to servicing their old equipment. Should that be an option for you, we will gladly waive the disposal fee of your old unit. There is a minimum fee of $75 due at time of drop off. The customer can decline further service upon receiving an estimate from our technicians, however the $75 fee is a pre-paid service charge for for tech time for diagnosis and is non-refundable. If the customer approves the service, it is applied to the first hour of service. Each additional hour is $75p/hr. plus parts and tax. If we find the unit to be completely unrecoverable we will waive the disposal fee as well as offer you a $25 discount off any of our available merchandise at that time. On-site service is available upon request and follows the same rates and protocol as our on-site printer service.